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   1300 552 207


  Locations in Adelaide, SA  & Vic

Digital Hearing Aids Adelaide


Here you'll find answers to our most frequently asked questions. If you have a question that we haven't answered, click on "Ask your question" below and we will get back to you with an answer.



General Questions

Who should have a hearing test?

Hearing loss can be impacted by a number of different factors, so if any of the below apply to you, you should make an appointment to have your hearing tested;
  • People over the age of 55
  • History of noise exposure (industrial or recreational)
  • Family history of hearing loss
  • People with Type I or Type II Diabetes
  • People with Cardiovascular Disease
  • Use of ototoxic medication (such as cancer treatment medication, other strong medication types)
  • Anyone who suspects they may have some hearing loss

What causes hearing loss?

There are numerous causes of hearing loss, the most common causes are age and noise exposure.

What causes ringing in the ears (Tinnitus)?

There are numerous causes of tinnitus, ranging from hearing loss, to side effects of medication, to head injuries, plus many more known causes. People with a history of noise exposure or hearing loss are at an increased risk of suffering from tinnitus.

Is there a cure for tinnitus?

Unfortunately there is no direct cure for tinnitus. Tinnitus is not a disease but is experienced as a result of an underlying problem/illness. Thus taking corrective action against the cause may result in relief from the ringing. If tinnitus is present together with hearing loss then hearing aids can often provide relief from the tinnitus. Many modern hearing aids also contain specialised settings to help individuals overcome the burden of tinnitus.

Which brand of hearing aids is the best?

Unfortunately there is no such thing as the perfect brand. Many of the reputable hearing aid manufacturers make excellent devices but there is no device that is perfect for every hearing loss and every client's needs. That is why we believe having access to a large range of devices is important. This allows HearClear Audiology to provide the most suitable devices to all our clients' needs.

How do I know which hearing aids I should choose?

It is essential to have a comprehensive assessment by a qualified professional to identify the degree and nature of hearing loss. Taking the results into consideration, as well as your hearing requirements, a hearing professional will be able to provide you with a choice of devices which are most suitable to your needs. A trial with the recommended devices will offer you first hand experience and allow you to evaluate the performance for yourself.

Do I need to be referred by a doctor?

You can make an appointment for a hearing test without a referral. From this test we will be able to explain the results and advise you of your options.

How much do hearing aids cost?

Some hearing aids are available free to pensioners under the Office of Hearing Services (OHS) scheme. If you choose to go above the government standard hearing aids you can still receive the rebate and pay the gap. For private clients not eligible for an OHS voucher, hearing aid costs vary from $1,250 to around $5,000 per device. These costs may be reduced by help from a private health fund or through a tax rebate for medical expenditure.

Do I get help from my health fund?

If you have extras cover which includes the cover of hearing aids and have not claimed recently for hearing aids you may be eligible for a rebate. It is advisable to contact you health fund and check on your eligibility and the amount that is available as these can vary greatly between health funds, or even within a health fund depending on your level of cover.

Is there a cost for a hearing test?

Most hearing tests are free of charge, however, where a report is required for employment purposes or for license requirements (eg. aviation or diving) you will be charged a nominal fee for this service. Please contact our friendly staff for current pricing.

Why are hearing aids cheaper online?

The old saying “you get what you pay for” applies to hearing aids. Although the price of hearing aids online may be appealing, you need to be aware that services with these hearing aids are very limited (eg. 1 fitting session) or in some cases non-existent. Buying a good quality hearing aid does not guarantee a successful outcome as you may require multiple adjustments over a course of a few weeks to get the most out of your purchase and as your hearing needs change over time, you may need further adjustments. Paying for the additional appointments for adjustments or to service your hearings aids may well end up costing you much more than the original saving of buying online. 

At HearClear Audiology, our audiologists will help you select the most suitable devices for your needs and will individualise your fitting and schedule follow up appointments to ensure you get the best possible results from your new hearing aids. We will not charge you any additional fees for adjustments of hearing aids fitted by us.

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